Privacy Policy

Last updated: April 2026

Trenzora (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trenzora.com and make a purchase.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit/debit card details processed securely through our payment provider. We do not store full card numbers.
• Device & Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs.
• Order Information: Purchase history, product preferences, and communication records.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and customer service communications
• Improve our website, products, and services
• Send marketing emails (only with your consent; you may opt out at any time)
• Comply with legal obligations and prevent fraud

Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only as necessary to operate our business, including:

• Payment processors (e.g., Shopify Payments, Stripe)
• Shipping carriers (e.g., USPS, UPS, FedEx)
• Email marketing platforms (e.g., Klaviyo)
• Analytics providers (e.g., Google Analytics)

All third-party service providers are required to protect your information and use it only for the purposes we specify.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

Your Rights (California Residents — CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal data)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@trenzora.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

Contact Us

For privacy-related questions, contact us at privacy@trenzora.com or write to us at Trenzora, United States.